These are the First Ride Free terms that apply to sign-ups today. KiRide (a working name) is not yet operating. Launch depends on permits and insurance. If we update these terms, the updated version will be presented for your acceptance before your first trip, and we will honor the free ride you earned at sign-up as described here, unless section 7 applies. Version: offer-terms-live-draft-2026-11-15.
“First Ride Free” offer terms
1. The offer in plain words
New KiRide riders who sign up with code TPFREE get their first KiRide ride free, once KiRide rides are available in their area. KiRide isn’t giving rides yet. When you sign up, your account and your free ride are saved, and the free ride is applied to your first completed ride after launch.
2. Who qualifies
- You are at least 18 years old.
- You are a new KiRide rider: you haven’t taken a KiRide ride or created a KiRide rider account before.
- You sign up through a KiRide sign-up page (for example, from a KiRide card or QR code) while the offer is open.
- You later use the same email (and phone number, if you gave one) for your KiRide rider account, and you meet the requirements of KiRide’s rider terms.
3. One free ride per person
The offer can be used once per person and per rider account, email address, and phone number. Creating extra accounts or using someone else’s details doesn’t earn more free rides. We keep a record of which accounts have the offer and whether it has been used.
4. Which ride counts
- Your first completed KiRide ride in KiRide’s service area (Delaware, and Pennsylvania outside Philadelphia). It can’t be saved for a later ride or split across rides.
- The free ride covers the ride fare. Tips are always optional. If any charge on the ride isn’t covered, the app will show it to you before you confirm the ride.
5. Your code
The code printed on KiRide cards is a shared code, but each person may still use the offer only once. Codes have no cash value and can’t be sold or combined with other KiRide offers unless we say so in writing.
6. When the offer ends
KiRide may stop offering this promotion to new sign-ups at any time, and will update the sign-up page when it does. If you signed up with the code before that, we’ll honor your free ride, unless section 7 applies. If your free ride will have a use-by date, it will be shown in the app and emailed to you before it applies.
7. Fraud and misuse
We may refuse or cancel the free ride if we reasonably believe it was obtained through fake or duplicate accounts, someone else’s identity, automated sign-ups, or another violation of these terms.
8. Other terms
- Signing up for optional marketing emails isn’t required to get this offer.
- Our Privacy Notice explains how we use your information. You can ask us to delete your account any time.
- Nothing in these terms takes away rights you have under the consumer protection laws of your state.