Concept preview • Wilmington pilot • All fares illustrative
Admin preview

Your city. One KiRide away.

Clear fares. Local drivers. More possibility.

Approximate synthetic distances for the Wilmington pilot area. Live address search and routing are Milestone 2.
In production this comes from the server, never the rider.

Preview only. Illustrative fare from the demo rate policy demo-wilmington-v1. No ride is booked, no driver is assigned, no payment is taken.

WILMINGTONRIVERFRONT DOWNTOWNWILMINGTON CHRISTINA RIVER
KiRide Standard
$16.30
Illustrative fare • 6 mi • 18 min
Illustrative fare • standard band
Schematic map — not a routing source

Costs less, by design

One flat booking fee, surge capped at 1.5×, itemized fare before you ride.

80% of trip fare

After insurance & taxes, plus 100% of tips. Your pay is shown before you accept.

Help when it matters

Staffed safety support during every pilot hour.

Try the app demo Simulated

Click through a full trip in the rider app and the driver app: price, match, pickup PIN, trip, receipt.

Open the app demo

Be first to move different.

Sign up to rideDrive with us
Riders · Wilmington pilot

Rides that cost less. Fares you can see.

KiRide is built to be the affordable way around Wilmington: a small flat booking fee, surge capped at 1.5× — never 3× on a rainy Friday — and an itemized fare before you tap. Our target is 5–10% below the big apps on the same trip, and we'll publish the numbers. Join the list and we'll tell you the day it opens.

💸 Built to cost less📉 Surge capped at 1.5×🏷️ Itemized upfront fares📍 Local drivers🛡️ Staffed safety line

Rider sign-up

Create your rider account · First ride free with TPFREE

Got a KiRide card? Enter code TPFREE and your first ride is free once KiRide rides launch in your area. One per account. Offer terms.

KiRide isn't giving rides yet. Your account and code are saved now, and the free first ride applies to your first completed KiRide ride after launch in your area. We'll email you when that happens. No launch date is promised.

What happens next

  • Your account is saved. With code TPFREE, your free first ride is stored on your account. We save your ZIP so we can open the right zone first.
  • We open a zone. Small area, real local drivers, a staffed safety line during every hour we run.
  • You ride. Upfront fare, driver and plate shown before pickup, a PIN to start, live tracking you can share.
Less of your fare goes to feesOne flat $1.70 booking fee in the pilot policy. No service fee stacked on top, no "temporary" fuel surcharge, and surge can never exceed 1.5×.
Our target: 5–10% below the big appsOn the same trip, same time. We'll measure it against real receipts and publish the result — not just claim it.
A human on the lineEvery pilot hour is staffed. Bots help; people decide.
Built for repeat tripsShifts, appointments, the station, the game. Tell us where you go.

Not in the first release: airport pickups, pooled rides, subscriptions, unaccompanied minors.

Drivers · Wilmington pilot

Keep 80% of trip fare after insurance & taxes. Plus 100% of your tips.

Your pay for each trip is shown before you accept, and every trip statement shows what the rider paid and what KiRide kept. Pickup distance, trip time, destination and your pay are all on screen before you accept. Appeals are decided by a person who can see the evidence, not an algorithm.

* Drivers get 80% of the trip fare after insurance and taxes are taken out, plus 100% of tips. Insurance means the share of KiRide’s commercial rideshare insurance cost for the trip, at a rate KiRide will publish before you can accept trips; taxes means taxes on the trip itself, never your income taxes. Tips are 100% yours and never reduced. Tolls are reimbursed. The rider booking fee is not part of the trip fare. Earnings vary and are not guaranteed; you pay your own vehicle costs. These are preview terms, not a contract. Final terms will be presented and must be accepted before you can drive: driver pay terms. KiRide is not yet operating; launch depends on permits and insurance.

💵 80% of fare after insurance & taxes + 100% of tips*🔍 Platform's cut shown every trip🕐 Drive when you choose⚖️ Human appeals📞 Staffed support

Driver application

Step 1 of onboarding · Delaware & Pennsylvania (not Philadelphia)
Screening standards. Every approved driver passes a background check and a driving-record check run by a licensed consumer reporting agency, only after you receive a standalone written disclosure and then give a separate written authorization, later in onboarding. Nothing is run when you submit this form, and it doesn't ask about criminal history. KiRide has zero tolerance: any sex-related charge, any murder charge (pending, dismissed or convicted), or sex-offender registry status means an automatic denial. Delaware and Pennsylvania rideshare disqualifiers also apply. Other records are reviewed individually; there's no blanket felony ban. If a report could affect your application, you'll get a copy of the report, a written summary of your FCRA rights, and a chance to respond before any final decision. If the final decision is a denial, you'll also get an adverse-action notice. Driver requirements.

Submitting starts your application; it isn't approval or a guarantee of trips. Next steps: document upload (license, registration, insurance, inspection), the separate background-check authorization, then approval. KiRide is not yet operating; launch depends on permits and insurance.

Why drive with KiRide

A proposed fixed share, not a limited-time promotionThe proposed terms pay 80% of the trip fare after insurance and taxes, plus 100% of tips. Final Driver Terms will be presented for your acceptance before you can drive. Every trip statement will itemize the fare, the insurance and tax deductions, your 80% and your tips. A change will never apply to trips already completed.
No mystery mathEvery offer shows what the rider pays and what the platform keeps. You'll never have to screenshot a receipt to find out.
Local, and run by a driverKiRide's founder drives rideshare in this market. Deactivations and appeals go to a person with the evidence in front of them.
Published hours, real demandWe open a small zone with scheduled coverage and partner trips.

How a trip pays

  1. Trip fare (base, time and distance)
  2. minus insurance and trip taxes
  3. = the amount your 80% is figured on
  4. plus 100% of tips and reimbursed tolls

The insurance rate will be published before you can accept trips. No dollar example is shown until it is. Driver pay terms.

Safety

Help when it matters

Safety features below describe the pilot design. None are live in this preview. Emergencies always go to 911 through your phone, never through a chatbot.

Before the ride

  • Driver photo, name, vehicle and plate shown before pickup
  • Pickup PIN: the trip can't start without it
  • Masked phone numbers for calls and texts

During the ride

  • Live tracking with a visible "last updated" time
  • Share-trip link that expires when the trip ends
  • Route-deviation alerts reviewed by staff, not auto-penalized

If something goes wrong

  • Call 911 from the device, one tap
  • Staffed urgent-help line during every pilot hour
  • Human-decided appeals for riders and drivers

Our commitments

  • A trained human is on duty every published service hour. We will not market KiRide as "no human oversight".
  • Bots can flag a problem; they cannot decide a safety case, deactivate anyone or move money.
  • Service-animal and accessibility support are baseline requirements, not premium add-ons.
  • Zero-tolerance policy for harassment and discrimination, with a documented complaint process.
FAQ

Questions, answered honestly

Can I book a ride today?
Not yet. KiRide isn’t giving rides yet. You can create your rider account now (code TPFREE saves a free first ride to it) and preview an illustrative fare. Real bookings open only after permits and insurance are in place, and we’ll email you when rides launch in your area.
Are the fares real?
No. Every fare on this site is labelled "Illustrative" and comes from a demo rate policy (base $2.00, $1.20/mi, $0.30/min, $1.70 booking fee, $9 minimum, capped surge 1.5×). Approved pilot rates will be published before the first ride.
Where will KiRide operate?
A small, published zone in Wilmington, Delaware, with set hours. Airport pickups and Philadelphia are out of scope for the first release and need separate authorization.
How are drivers paid?
You keep 80% of the trip fare after insurance and taxes are taken out, plus 100% of tips. The trip fare is the base, time and distance charges. Insurance is the trip’s share of KiRide’s commercial rideshare insurance, at a rate published before you can accept trips; taxes are taxes on the trip itself, never your income taxes. Tolls are reimbursed to you in full, and the rider booking fee goes to KiRide and isn’t part of the trip fare. Details are in the driver pay terms. Pickup and waiting pay are still being designed.
What do the bots do?
Routine support, document reminders, reporting and monitoring through restricted tools, starting in read-only mode. Fares, dispatch, money and ride states are owned by deterministic server code and humans.
What happens to my sign-up info?
It is stored in the KiRide database with your consent and a timestamp, and used for your account, your free-ride code and launch updates (or, for drivers, your application). We don’t sell or share it. Our Privacy Notice has the details; ask us to delete your account or application any time via Support.
Support

Get in touch

For the pilot, support is staffed during published hours. For an emergency, call 911.

Contact

Support email, phone and hours will be published when the pilot opens. The form here saves a case in preview storage so the flow can be tested; it does not email anyone.

Legal & privacy Draft — counsel review required

Send a message Preview storage

⚠️Admin shell — preview only, no authentication. Roles below are a UI simulation. Real access control (Supabase Auth + row-level security, audit log) is Milestone 2. Nothing here changes a live system.
Operations

Admin

WhenKindContactDetailsConsent
No local preview records. In production, signups are saved to the KiRide database (Supabase); Wu can see them in the Supabase dashboard until admin login ships in Milestone 2.

"Clear preview data" only clears this browser's local records; shared-store rows are managed by Wu from the artifact's database.

Wilmington pilot zone Draft

Status
Not live
Centre
Downtown Wilmington, DE
Hours (proposed)
To be set inside the staffed-coverage budget (about 13 staffed hours/day at the current allowance)
Ride class
KiRide Standard only
Excluded
Airport pickups, Philadelphia, pooled rides

Geofence polygon is stored server-side in Milestone 2; the client never decides what is in-zone.

Active demo policy Illustrative

New rate versions are proposed as a diff with backtested quotes attached and approved by Wu. The pricing-analyst bot may propose; it may not approve.

Support cases appear in Applications under kind "case" in preview. Production: scoped queue, severity routing, human-only safety decisions.
No payment provider connected. Reconciliation (ledger vs provider events) is Milestone 2.
BotModeAllowed toolsOwner
Support botNot createdread_quote, read_trip_status, draft_support_caseEd
Driver onboarding botNot createdlist_missing_documents, draft_reminderEd
Dispatch monitorNot createdread_supply_metricsEd
Finance botNot createdread_ledger (scoped)Ed
Pricing analystNot createdpropose_rate_version (diff only)Ed

All bots start read-only/shadow behind the agent gateway (POST /v1/agent/tools/:name). A prompt is not an access-control boundary. Kill switch per bot and global.